Store Policy

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Welcome to PET MENU. By using our website, you agree to these terms and conditions.

Usage You agree to use the Website for personal, non-commercial purposes only. Do not copy or reproduce content without permission, and avoid disrupting the Website.

Functionality We strive to keep the Website running smoothly but do not guarantee uninterrupted or error-free service.

Orders Placing an order is an offer to purchase products at the specified price. We may reject orders due to pricing errors, incorrect product descriptions, or excessive quantities. Prices and availability are subject to change. If an item is unavailable, we may offer an alternative, refund, or credit.

Consumer Guarantees Under Australian Consumer Law, you are entitled to a refund, replacement, or credit if a product is faulty, does not match its description, or is unfit for its intended purpose. This does not apply if you misuse the product, change your mind, or knew about the faults before purchase. Proof of purchase is required.

Intellectual Property All content on the Website is owned by PET MENU. Do not reproduce or use it without permission. Unauthorized use may result in legal action.

Privacy Refer to our Privacy Policy for details on how we collect and use your personal information.

Typographical Errors If a product is listed at an incorrect price due to an error, we may cancel the order and offer a refund or credit.

Content The information on the Website is general and not intended as advice. We do not guarantee its accuracy or completeness. Photographs and illustrations are representations and may vary from actual products.

Limitation of Liability Our liability is limited to the cost of replacing or repairing your product, or resupplying the service.

Indemnity You agree to indemnify us against any claims or damages arising from your breach of these Terms or any applicable law.

Coupons and Discount Codes Discount Codes cannot be applied to past orders, combined with other offers, or used for prescription medication. They are not transferable or redeemable for cash. We reserve the right to modify or cancel Discount Codes and to exclude certain products from promotions